Extend Read Only TFS Users to read/edit all work items (or sell new type of CAL)
This is more of a request than a question. Our developers are using TFS (all have MSDN), but in order for the whole company to adopt TFS we need other departments such as customer support and QA to be able to view, create and edit Work Items.
At the moment you only allow non-TFS users to create new items and view only items they have created. This is extremely limiting and means that we need a massive number of CALS for TFS which cost $499 each. It is a crazy cost for a user only accessing work items. These users do not want to use the source control, or build server but just to be able to view what bugs/tasks exist for a product and see the statistics.
Please could you consider for TFS 2012 a better licensing model as you are constraining the deployment of TFS which does not make sense. Could you either allow non-TFS users to view and edit all work items or sell a new type of TFS CAL with restrictions which is not $499 but more like $100.
Doing this would mean more companies to use TFS throughout the company and not restrict it just to the developer community.
"Just so you know, $499 is our list price for TFS CALs, but you may be able to get a better price from your software reseller depending on your purchase quantities and the Microsoft Volume Licensing programs your organization qualifies for" -->
Just so everyone else knows, even if your one of the big boys you will still be slugged >$200 per TFS Client CAL.
Oh and the equivelant functionality for a SVN or GIT non developer (i.e. Eclipse user that is doing testing, scripting, documentation or any other task that doesn't require Visual Studio)
What planet are the licensing people on. I've had to fight tooth and nail to get a "just" couple of business users us\ing TFS. I rang Microsoft and they said TFS CALS are AUD$397. Then I got quoted AUD $704 (per user) to use work item tracking. This is ridiculous!! Do you seriously think companies with over 900 business users will pay $633,600 !!! No thanks, with SVN there are no additional licensing costs for SVN itself; however, to enable authentication requires UNIX-enabling staff accounts for $187 per user. Additional fisheye licenses would cost $4,000 and JIRA $20,000. That's a saving of $609,600.
Jim Greenwood commented
I am mystified at how this issue has been ignored by Microsoft. This is a deal killer for us with regard to TFS for work items. We have a small company and would be willing to pay $100 / user for work item only access ( it has to be all work items not just those that user created ).
@Micael - Check out http://msdn.microsoft.com/en-us/library/cc668124(v=vs.90).aspx.
Micael Levesque commented
I am not sure to follow, as the user can pass by the web interface and create work items and much more.... I just added someone who has nothing to do with VS 2010 and can now access the web and contribute to work items!
Carl-Johan Wik commented
I totaly agree on this. In other situation did we use Jira as the issue management system, both for IT project and for none IT projects. It would be nice to have TFS in the same manner. And to charge top dollars for users that don't use all the functionality will the usability much smaller and decrease your market share. Please reconsider how TFS can also be position as a general issue management system. And yes this is a deal breaker.
It could also be considered to make it possible to use a floting license model for these users. This way each lincense could be a bit more expencive because you would not need to have one for each user.
Thanks for your feedback about the challenges equipping non-development teams with access to TFS. We regularly evaluate our licensing approaches and will consider this with the overall feedback we get on Visual Studio licensing.
Just so you know, $499 is our list price for TFS CALs, but you may be able to get a better price from your software reseller depending on your purchase quantities and the Microsoft Volume Licensing programs your organization qualifies for. Please check with your software reseller for more information.
Nathalie (PM - TFS)