Add open graph (OG) tags or other markup to allow apps such as Skype to create previews of tickets
Many sites support OG tags or Twitter card tags to allow messaging apps, etc. to create quick previews of content. Creating simple OG tags for each ticket would make sharing tickets much easier. For instance, at Skype, where I work, we often share short links to tickets. Being able to see the ticket's title (and other info such as who it's assigned to, status, priority, and so on) would be immensely useful!